GUIDELINES FOR PASSANGERS

• There is very limited space for luggage in the chopper. Only 5 KG luggage per passenger will be permitted. Passengers bringing excess baggage would not be allowed to take the same in the chopper.
• Passengers should carry only handbags as suitcases cannot be kept in the helicopter.
• At these locations, it become cold throughout, so passengers must carry wiiken clothes with them.
• Badrinath temple is located at high altitude areas. Passengers are advised to carry regular medical kit.

TERMS AND CONDITIONS

• The booking has to be done in advance with a deposit of 100% of the charter amount.
  OSS Tours & Travels reserves the right to postpone the timings of flying subject to weather conditions.
• There is no provision of concession to children (beyond 2 years) or senior citizens.
• CANCELLATION POLICY: If passengers with to cancel their booking then they will have to pay following cancellation charges:

• Up to 7 days before journey -> 20% of the amount
• Up to 48 hours before journey -> 50% of the amount
• Less than 48 hours of Journey-> 75% of the amount
• Less than 24 hours before Journey -> No Refund

• Rescheduling of booking to a next date will be done subject to availability and on payment of 10% of the cost. This will be permitted only if applied 7 days before the journey date. In case the rescheduling is requested with less than 7 days to the journey, then boking will be treated as cancelled and a fresh booking will be given subject to availability.
• In case the journey is not finished within the stipulated time and passengers are not able to visit Dham due to bad weather conditions/technical snag, then the liability of the company will be limited to refund of non visited sector.